Solution Customization & Maintenance

We have gained our experience in numerous information systems implementation and customization projects and programs, working on behalf of and for world class softwarehouses and financial groups. After the implementation phase is closed, we can provide your organisation with maintenance support service, to address daily operational issues and your business growth needs as well as obligatory requirements changes.

Sfinnova team offers following services:

Software Customization
– Business requirements collection and optimization support
– Assuring technical reqirements alignment with business requirements
– Test scenario development
– Customer side implementation support
– Communication with off-shore locations support

Maintenance support
– Covering full maintenance process or acting as a first-line support for an off-shore supplier
– Supporting issue identification, definition and resolution process
– Supporting change management / versioning